Guru IPTV Privacy Policy
Guru IPTV LLC, State of Wyoming, United States, etc.) and wording with final, attorney-reviewed copy that reflects your actual data practices and the privacy laws applicable to your jurisdiction.
1. Who we are
This Privacy Policy describes how Guru IPTV LLC ("Guru IPTV," "we," "our," or "us") collects, uses, and shares information about you when you visit guruiptv.sale, subscribe to the Guru IPTV service, contact us, or interact with us in any way (collectively, the "Service"). We are headquartered in State of Wyoming, United States.
2. Information we collect
We collect the minimum information needed to operate the Service. Specifically:
| Category | What we collect | When |
|---|---|---|
| Account information | Email address, account password (hashed) | At signup / subscription |
| Billing information | Payment method type, billing email, last 4 digits of card; full card numbers are processed by our PCI-compliant payment processor and never stored on Guru IPTV servers | At checkout / renewal |
| Service usage | Subscription plan, activation date, IP address (for fraud and CDN routing), device type, player app type | During use |
| Communications | Email and WhatsApp messages you send us, support ticket history | When you contact us |
| Website analytics | Anonymized page-view data, referrer, browser/device type (via our analytics provider) | When you visit guruiptv.sale |
We do not collect: credit card numbers (handled by our processor), social security numbers, government IDs, or the specific channels you watch within your player app.
3. How we use information
We use the information described above for the following purposes:
- Operating the Service. Creating and managing your account, delivering your subscription credentials, routing your streams through the nearest CDN node, and processing renewals.
- Customer support. Responding to your messages, troubleshooting issues on your account.
- Billing. Processing payments, issuing refunds, and detecting fraudulent transactions.
- Security. Protecting the Service from abuse, attacks, and unauthorized access.
- Legal compliance. Complying with applicable law and responding to lawful requests.
- Service improvement. Aggregated, non-identifying analytics on which pages and features are most used.
4. Legal basis for processing
We process your information based on one or more of the following legal grounds:
- Contract: processing required to deliver the subscription you purchased.
- Legitimate interest: for fraud prevention, security, and service improvement.
- Consent: for marketing communications, which you can opt out of at any time.
- Legal obligation: when required by tax, accounting, or other applicable law.
5. Sharing and third parties
We do not sell your personal information to third parties. We share information only in the following limited circumstances:
- Service providers. Companies that help us operate the Service — payment processors (Stripe, PayPal), email delivery providers, hosting providers, analytics providers, and customer-support tooling. These providers receive only the minimum information needed to perform their service and are bound by confidentiality obligations.
- Legal requests. We may disclose information when required by valid legal process (subpoena, court order) or to protect the rights, property or safety of Guru IPTV, our customers, or others.
- Business transfers. If we are involved in a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity, subject to the same protections described in this policy.
6. Cookies and analytics
We use cookies and similar technologies on guruiptv.sale for two purposes: strictly necessary (keeping you logged in, remembering your cart) and analytics (understanding which pages are most useful). We do not use advertising or retargeting cookies. You can disable cookies in your browser settings, though some parts of the website may not function as expected.
7. Data retention
We retain account and billing information for as long as you have an active subscription, plus a period of 24 months after your last activity to comply with tax and accounting laws and to handle refund or chargeback disputes. Support tickets are retained for 24 months. Analytics data is retained in aggregated form indefinitely; individual-level analytics data is retained for 26 months.
You may request earlier deletion of your account information; see Section 8.
8. Your privacy rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you;
- Correct inaccurate information;
- Delete your information (where we are not required to retain it by law);
- Object to certain types of processing;
- Port a copy of your information in a machine-readable format;
- Withdraw consent for any processing that relies on consent.
To exercise any of these rights, contact us at support@guruiptv.sale. We will respond within thirty (30) days.
9. California and US state privacy rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected about you, the right to delete that information, the right to correct inaccurate information, and the right to opt out of the sale or sharing of your information. As stated in Section 5, we do not sell or share your personal information as defined by these laws.
Residents of Virginia, Colorado, Connecticut, Utah, and other US states with applicable consumer privacy laws have substantially similar rights. To exercise any state-specific right, email support@guruiptv.sale with the state you reside in and the right you wish to exercise.
10. Children's privacy
The Service is not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe a child under 18 has provided us with information, contact us at support@guruiptv.sale and we will delete it promptly.
11. Security
We implement industry-standard administrative, technical, and physical safeguards to protect the information we hold, including encryption in transit (HTTPS/TLS), hashed passwords, secure access controls for our team, and isolation of payment data with PCI-compliant processors. No method of transmission or storage is 100% secure; we cannot guarantee absolute security, but we work continuously to maintain reasonable safeguards.
12. International data transfers
Guru IPTV is a US-focused service operated from State of Wyoming, United States. If you access the Service from outside the United States, your information will be transferred to, processed in, and stored in the United States. The data protection laws of the United States may differ from those in your country.
13. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email to the address on your account and/or by prominent notice on the website at least 14 days before they take effect. The "Effective" and "Last updated" dates at the top of this page reflect the current version.
14. Contact
Privacy questions, requests, or complaints can be sent to support@guruiptv.sale. Mailing address: 30 N Gould St Ste R, Sheridan, WY 82801, United States.